Return & Refund Policy
Business Information
Brand Name: Amoyetil™
Operated By: Quanzhou Yefeng Technology Co., Ltd.
Business Address:
Room 321, Building 8, Donghai Taihe Plaza, No. 1466 Daxing Street, Fengze District, Quanzhou City, Fujian Province
Legal Representative: Wu Zhaofeng
Email: service@amoyetil.com
Customer Service Hours: 8:00 AM–10:00 PM
Return & Refund Policy
At Amoyetil™, we are committed to providing reliable customer service and a smooth shopping experience.
Return Eligibility
Eligible products may be returned within:
30 days after delivery
Products must generally be:
- Unused
- In original condition
- Returned with original packaging where applicable
Return Requests
To request a return, please contact:
Please include:
- Order number
- Customer name
- Email address used for purchase
- Product details
- Reason for return
Our customer support team will review your request and provide further instructions.
Damaged or Incorrect Items
If your product arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please provide:
- Order number
- Description of the issue
- Clear photos of the product
- Photos of packaging where applicable
We will review the information and provide an appropriate solution.
Refund Process
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method.
Processing time may vary depending on your payment provider.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact
For return and refund questions:
Email:
service@amoyetil.com